FAQ

Frequently Asked Questions

Everything you need to know about Elromco moving software. Browse by category or search through 54+ answers below.

Last updated: March 2026

Getting Started

How long does it take to get set up with Elromco?

Can I switch from my current moving software?

What data can be migrated from my current system?

Do I need to install anything on my computer?

Is training included?

Can I try Elromco before committing?

Pricing & Plans

How much does Elromco cost?

Is there a contract or can I cancel anytime?

Are there any setup fees or hidden costs?

What's the difference between Professional and Enterprise?

Can I upgrade or downgrade my plan?

Do you offer discounts for multiple branches?

Platform & Features

What features are included in Elromco?

What makes Elromco different from other moving software?

Is Elromco suitable for both local and long-distance moves?

Can I customize Elromco to match my business processes?

Does Elromco work on mobile devices?

How secure is my data?

CRM & Sales

How does the CRM track leads?

Where can leads come from?

Can I track sales rep performance?

Does Elromco send automated follow-ups?

Online Quotes & Booking

How do online quotes work?

What types of quote forms are available?

Can I embed the quote form on my website?

Do customers need to create an account to get a quote?

Can customers book a move online without calling?

Can customers modify their quote after receiving it?

Dispatch & Scheduling

How does the dispatch board work?

Can I notify crews of their assignments automatically?

How does the real-time job tracker work?

Can I manage multiple trucks and crews at once?

Crew Portal & eBOL

What tools do crew members have access to?

Do crews need to download an app?

What is the electronic Bill of Lading (eBOL)?

Does the eBOL automatically calculate charges?

Does the Crew Portal work with limited cell service?

Invoicing & Accounting

How does automated payroll work?

Can I export payroll data to my payroll provider?

Are invoices generated automatically?

What reporting and analytics are available?

AI & Technology

What AI features does Elromco offer?

What automations can I set up?

Does Elromco integrate with other tools?

Can I build my moving company website with Elromco?

Compliance & Legal

Are electronic signatures on the eBOL legally binding?

Does Elromco help with DOT and FMCSA compliance?

How long are my records stored?

Is customer payment information secure?

Support & Training

What kind of support do you offer?

Is support really free?

What are your support hours?

Can I get training for new employees?

Do you have a knowledge base or video tutorials?

Still Have Questions?

Our team is here to help. Book a free demo to see Elromco in action, or reach out directly — we love talking to movers.