# Online Booking

## Let Customers Book Their Move Online

Not a lead form — a real booking. Customers review their quote, sign electronically, pay a deposit, and land on your calendar. Done.

## Order for Service

**Order #550210**  
I agree to use electronic signatures  
Please review and sign  
**Customer**  
Michael Reynolds  
(555) 847-2930  
**Move Date**  
04/15/2026  
8:00 AM - 10:00 AM

**Logistics**  
**Origin**  
456 Oak Ave, Walpole, MA  
Elevator · 5-50 ft

**Destination**  
789 Elm St, Coventry, RI  
Ground Floor · 5-50 ft

**Type**  
Residential

**Size**  
Studio

**Crew**  
3 movers

**Trucks**  
1 truck

## Quote Details

- **Labor Rate** $179.00/hr  
- **Est. Labor Time** 1h 30m - 2h 30m  
- **Travel Rate** $179.00  
- **Fuel Surcharge** $199.00  
- **Deposit Required** $179.00  
- **E-Signature Verified**  
  Signed 03/12/2026, 10:39 AM

## Key Benefits

### From Quote to Confirmed Booking
Let customers commit with a signature and a deposit — not just a phone call.

### 6-Step Booking Flow
A guided booking process that walks customers through review, confirmation, e-signature, deposit, date selection, and final confirmation.

### Electronic Signature
Customers sign your moving agreement electronically — legally binding and stored securely. No more printing, scanning, or chasing signatures.

### Deposit Payment
Collect deposits at the time of booking via Authorize.Net integration. A paid deposit means committed customers and fewer cancellations.

### Instant Calendar Booking
When the customer completes the booking, the job appears on your dispatch calendar immediately. No manual entry needed.

## How It Works

### Four Steps to a Locked-In Booking
Signature plus deposit equals a committed customer.

1. **Customer Reviews Quote**  
   The customer reviews their complete move details — inventory, pricing breakdown, crew size, truck requirements, and estimated hours.
2. **Signs Electronically**  
   They sign your moving agreement right in the browser. The signed document is stored in the system and attached to their job record.
3. **Pays Deposit**  
   The customer pays a deposit via credit card through your secure Authorize.Net integration. Payment is processed and recorded automatically.
4. **Booked on Calendar**  
   The job is confirmed and appears on your dispatch calendar instantly. Crew, trucks, and timing are all set. The customer gets a confirmation email.

## What Makes It Different

### Not a Lead Form — A Real Booking
E-signature plus deposit equals a locked-in calendar slot.

### A Real Booking, Not a Lead Form
Most 'online booking' tools just collect information for you to call back. Elromco's booking includes e-signature and deposit — it's a locked-in, committed booking.

### E-Signature + Deposit = Committed
When a customer signs and pays, they're committed. This dramatically reduces no-shows and last-minute cancellations compared to verbal bookings.

### Authorize.Net Integration
Secure payment processing through Authorize.Net. Deposits are collected instantly, receipts sent automatically, and payments logged in the system.

## FAQ

### Online Booking Questions
- Is the e-signature legally binding?  
- What payment processor do you integrate with?  
- Can I customize the booking flow?  
- What happens after a customer books?

## Quick answer
Online Booking lets customers review a quote, e-sign the agreement, pay a deposit, and lock the job into your dispatch calendar — all without a phone call. Bookings happen 24/7 and flow directly into the CRM, dispatch board, and invoicing as a confirmed job.

## Ready to See Online Booking in Action?
See how e-signature and deposit collection can turn your quote page into a booking engine.